SHIPPING POLICY
Box and Ready – Last updated: 11 June 2025
At Box and Ready, we’re committed to getting your household essentials and support services delivered on time and in good condition. This Shipping Policy outlines how and where we ship, along with delivery timelines and exceptions.
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1. Where We Deliver
We currently ship to all addresses within the United Kingdom, including:
• England
• Scotland
• Wales
• Northern Ireland
We do not currently offer international shipping.
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2. Processing Time
• Orders are typically processed within 1–2 working days.
• Subscription boxes are dispatched according to the billing cycle and schedule chosen at checkout (monthly or quarterly).
• Orders placed on weekends or holidays will be processed on the next business day.
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3. Shipping Time
• Standard UK delivery: 2–5 working days after dispatch.
• We use reliable UK couriers and tracked shipping wherever possible.
• In some cases (e.g. rural postcodes or strikes), delivery may take longer. We’ll notify you of any expected delays.
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4. Shipping Costs
• Standard shipping is included in most subscription plans.
• One-time purchases may carry a flat shipping fee (clearly shown at checkout).
• Any additional delivery costs (e.g. for re-delivery or special handling) will be communicated before dispatch.
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5. Tracking & Delivery Confirmation
• Once your order is shipped, you’ll receive an email with tracking details (if applicable).
• Please ensure someone is available at the delivery address to receive the parcel.
• If no one is available, a card may be left with instructions to reattempt delivery or collect.
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6. Undelivered or Lost Orders
• If your order hasn’t arrived within 7 working days of the expected date, please contact us.
• We’ll work with our delivery partner to resolve the issue quickly and send a replacement if needed.
• We are not responsible for delivery issues caused by incorrect addresses provided at checkout.
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7. Changes & Contact
If you need to update your shipping address, please email us before your next scheduled dispatch.
📧 Email : support@boxandready.co.uk
📞 Phone : +44 7737241635