PRIVACY POLICY
Box and Ready – Last updated: 11 June 2025
At Box and Ready, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.We are also ICO registered our ICO reference number is: ZB912609
⸻
1. Who We Are
Box and Ready is a UK-based company providing subscription boxes of household essentials and optional appliance care services. We are the “data controller” for the personal data you provide to us.
⸻
2. Information We Collect
We may collect and process the following data:
• Your name, email address, phone number
• Billing and shipping addresses
• Payment details (processed securely via Stripe; we do not store card data)
• Account login information (if you register)
• Order and subscription history
• Device, browser, and usage data (via cookies or analytics tools)
⸻
3. How We Use Your Data
We use your personal data to:
• Process and fulfil your orders
• Manage your subscription or account
• Send service emails (e.g. order confirmations, updates)
• Respond to your enquiries and support requests
• Improve our products, services, and website performance
• Send marketing emails (only if you opt in)
⸻
4. Payment Information
We do not store full card details on our servers. All transactions are securely processed by Stripe, our trusted payment provider, in line with PCI DSS standards.
⸻
5. Data Sharing
We only share your data with third parties where necessary to deliver our service, such as:
• Stripe (for secure payments)
• Couriers (for delivery)
• IT and website hosting providers
• Regulatory bodies or law enforcement, if required by law
We never sell your data to third parties.
⸻
6. Cookies
Our website uses cookies and similar technologies to improve your browsing experience. You can control or disable cookies in your browser settings.
⸻
7. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have rights over your personal data, including:
• The right to access your data
• The right to correct or update your data
• The right to request deletion (“right to be forgotten”)
• The right to object to or restrict certain uses of your data
• The right to data portability
To exercise these rights, contact us at support@boxandready.co.uk.
⸻
8. Data Security
We take reasonable steps to protect your data from loss, misuse, or unauthorised access. All data is stored securely, and we work with trusted partners who also follow strict data protection practices.
⸻
9. Data Retention
We retain your data only as long as necessary to provide our services or meet legal and tax requirements. When no longer needed, your data is securely deleted.
⸻
10. Contact Us
If you have any questions about this policy or your data, please contact:
📧 Email : support@boxandready.co.uk
📞 Phone : +44 7737241635